My sister's page got hacked the hacker also got into her email account so she changed t...

GetHuman-msmoriah's Hacked or Disabled Accounts issue with Facebook from April 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
The issue and preferred resolution, in GetHuman-msmoriah's own words:
My sister's page got hacked the hacker also got into her email account so she changed the email and her number that's on the facebook account and she has old pics on there Thats sentimental to her. When we contacted fb their telling us nothing can be done. A lot of ppl have reported the page also. Can u help us out
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-msmoriah
Apr 30th, 2018 - 3 mons ago
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GetHuman-msmoriah started working on this issue
Apr 30th 1:42am