I cannot access my Facebook account even though I kept trying to reset it. I cant recei...

GetHuman-pagudmae's Recover Account issue with Facebook from April 2018

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2 following
Help with my Facebook issue
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The issue and preferred resolution, in GetHuman-pagudmae's own words:
I cannot access my Facebook account even though I kept trying to reset it. I cant receive Facebook code from sms to reset my account. when they ask me to use other email to get back my account, still did not work. I don't understand why my Facebook just log out by itself and asking me to log in again but the problem I forgot my p***word.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Recover Account issue
Reported by GetHuman-pagudmae
Apr 29th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 7 customers so far
Similar issue to 78067 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pagudmae started working on this issue
Apr 29th 9:15pm