For some reason, I am logged into Facebook as Kassandra. My name is Elijah Sanford and...

GetHuman639907's Report a Problem issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman639907's own words
For some reason, I am logged into Facebook as Kassandra. My name is Elijah Sanford and I am not able to recover my account. I am not sure how this occurred but I am not Kassandra. May you please correct this error. I forgot my password and was attempting to make another one. I could not receive the SMS or email, as I am no longer able to access those communications. Thank you
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Report a Problem issue
Reported by GetHuman639907
Apr 29th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 150773 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman639907 started working on this issue
Apr 29th 6:07pm
GetHuman639907 indicated the issue is not fixed yet.
Apr 30th 7:28pm
GetHuman639907 indicated the issue is not fixed yet.
May 1st 1:26pm
GetHuman639907 indicated the issue is not fixed yet.
May 2nd 8:29pm
GetHuman639907 indicated the issue is not fixed yet.
May 4th 6:24am
GetHuman639907 indicated the issue is not fixed yet.
May 4th 6:24am