What happened is my phone accidentally got factory reset I can't get back into my faceb...

GetHuman639793's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman639793's own words
What happened is my phone accidentally got factory reset I can't get back into my facebook because i no longer have the same number for the account I changed my number because I'm a victim of domestic abuse please help me get back into my account I will answer any questions I have to i just want back in to reset my password i have evidence needed for my case please help
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Recover Account issue
Reported by GetHuman639793
Apr 29th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 219540 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman639793 started working on this issue
Apr 29th 5:13pm
GetHuman639793 indicated the issue is not fixed yet.
Apr 30th 3:20am
GetHuman639793 indicated the issue is not fixed yet.
Apr 30th 3:21am
GetHuman639793 indicated the issue is not fixed yet.
Apr 30th 6:08pm
GetHuman639793 indicated the issue is not fixed yet.
May 2nd 6:07pm