OK SINCE THE PHONE NUMBER THAT'S LINKED TO MY FB ACCOUNT GOT STOLEN, I CAN'T RECOVER IT...
GetHuman-nhott's customer service issue with Facebook from April 2018
Help with my Facebook issue
GetHuman-nhott's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nhott will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nhott can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-nhott's own words
OK SINCE THE PHONE NUMBER THAT'S LINKED TO MY FB ACCOUNT GOT STOLEN, I CAN'T RECOVER IT THAT WAY AND I FORGOT THE PASSWORD TO MY GMAIL THAT'S LINKED TO MY FB ACCOUNT BUT THE GMAIL I HAVE NOW IS THE RECOVERY EMAIL FOR THE ONE I FORGOT THE PW TO BUT EVERY TIME I DO THE GOOGLE ACCOUNT RECOVERY I GET THE "GOOGLE COULDN'T VERIFY THIS ACCOUNT BELONG TO YOU' MESSAGE....I DO HAVE ANOTHER PHONE BUT SINCE IT'S NOT ON MY FB ACCOUNT, I CAN'T GET NO RECOVERY HELP
GetHuman-nhott did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-nhott fixed the problem
We are waiting for GetHuman-nhott to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.