Hi my is Judy herie .. My email got changed by accident. To F*****@***.com. From J...

GetHuman-jpherie's customer service issue with Facebook from April 2018

733940 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-jpherie's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jpherie's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jpherie will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jpherie can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jpherie may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jpherie's own words
Hi my is Judy herie .. My email got changed by accident. To F*****@***.com. From J*****@***.com. I don't even know how that happened. I have a account I would like to get back into. My phone is *** ***-****. I also accidental created a new account under the same name in try to get into my account. How can i get help to get into my old account.to use it has all my contacts along with message er. This is very upsetting to me .. Please get back to me .. Ty Judy Herie
GetHuman-jpherie did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jpherie fixed the problem
We are waiting for GetHuman-jpherie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jpherie fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jpherie
Apr 29th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 733940 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jpherie started working on this issue
Apr 29th, 2018 1:15am