I can't log and because it keeps sending me to a page that says enter your mobile numbe...

GetHuman638599's Recover Account issue with Facebook from April 2018

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1 following
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Before contacting them, items GetHuman638599 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman638599's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman638599 will want to follow the link below to head to their help center. We will check on GetHuman638599 later to make sure it's all set or try to help escalate.
The issue in GetHuman638599's own words
I can't log and because it keeps sending me to a page that says enter your mobile number and when I do I'll let does his load it won't send me the code to put in there so I can restart my account can you please tell me what to do
GetHuman638599 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman638599
Apr 28th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 150629 others
1 customer following this
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Timeline
GetHuman638599 started working on this issue
Apr 28th 11:13pm