I can’t log back into my account. They ask for a code that will be sent to me via text...

GetHuman-flwrgrl_'s Technical Support issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-flwrgrl_'s own words
I can’t log back into my account. They ask for a code that will be sent to me via text. No text ever received. Then I tried to recover it they sent me a code via email. I plugged that in then prompted me for a code generated below from generator. There was no code generator. Please help me!!!!!! I need this for work!!!
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Technical Support issue
Reported by GetHuman-flwrgrl_
Apr 28th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 218866 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-flwrgrl_ started working on this issue
Apr 28th 6:21pm
GetHuman-flwrgrl_ indicated the issue is not fixed yet.
Apr 30th 1:35am