My account was hacked and I changed my password. Everything was fine and then it said s...

GetHuman-tjcaldei's Hacked or Disabled Accounts issue with Facebook from April 2018

4 views
 | 
224997 similar
 | 
0 following
Help with my Facebook issue
How did GetHuman-tjcaldei do it?
Waiting to hear how GetHuman-tjcaldei fixed the problem to share with other customers.
The issue in GetHuman-tjcaldei's own words
My account was hacked and I changed my password. Everything was fine and then it said session timed out and told me I needed a verification code to sign in and I would receive it in a text message. I can't access my email because the one I originally opened my Facebook account with I no longer use.
GetHuman-tjcaldei did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tjcaldei fixed the problem
We are waiting for GetHuman-tjcaldei to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-tjcaldei fixes it.
This email address isn't valid

Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-tjcaldei
Apr 28th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 224997 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tjcaldei started working on this issue
Apr 28th 3:57pm
GetHuman-tjcaldei confirmed the issue is fixed. Hooray!
Apr 28th 3:59pm