I lost access to my old facebook account. I also lost access to the email that was conn...

GetHuman636951's Recover Account issue with Facebook from April 2018

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77591 similar
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1 following
Help with my Facebook issue
GetHuman636951's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman636951 will want to follow the link below to head to their help center. We will check on GetHuman636951 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman636951's own words:
I lost access to my old facebook account. I also lost access to the email that was connected to my old Facebook account. Therefore I can no longer reset my p***word. How can I gain access to my old Facebook account if I don't have access to the email as it was a school email and I am no longer in school and have not been eligible to receive that school email in years.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Recover Account issue
Reported by GetHuman636951
Apr 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 77591 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman636951 started working on this issue
Apr 28th 8:37am