I've been locked out of my Facebook. I tried to change the password and it still won't...

GetHuman636500's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman636500's own words
I've been locked out of my Facebook. I tried to change the password and it still won't let me in. Because it said that it would send me a SMS code to log in. Well I can't get it because my phone was stolen and I had to change my number. I've already sent two things with my driver's license to prove that it's me. I haven't heard back from anyone on what I need to do.
GetHuman636500 did not yet indicate what Facebook should do to make this right.
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Recover Account issue
Reported by GetHuman636500
Apr 28th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 19 customers so far
Similar issue to 183986 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman636500 started working on this issue
Apr 28th 1:41am
GetHuman636500 indicated the issue is not fixed yet.
Apr 28th 3:03am
GetHuman636500 indicated the issue is not fixed yet.
Apr 29th 4:42am
GetHuman636500 indicated the issue is not fixed yet.
Apr 29th 4:43am