I recently changed my password and forgot it, but cannot get into the email or the phon...

GetHuman-curqnba's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-curqnba's own words
I recently changed my password and forgot it, but cannot get into the email or the phone number because it's a email I had when I was younger. Can u please help me get into my Facebook account?
GetHuman-curqnba did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-curqnba fixed the problem
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Recover Account issue
Reported by GetHuman-curqnba
Apr 28th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 148212 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-curqnba started working on this issue
Apr 28th 12:46am
GetHuman-curqnba indicated the issue is not fixed yet.
Apr 28th 2:17am
GetHuman-curqnba indicated the issue is not fixed yet.
Apr 28th 6:13am
GetHuman-curqnba indicated the issue is not fixed yet.
Apr 29th 2:10am