Last evening, https:***lateef.horlarlekan*, which may have been hacked...

GetHuman636083's Hacked or Disabled Accounts issue with Facebook from April 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman636083's own words
Last evening, https:***lateef.horlarlekan*, which may have been hacked themselves, changed their profile picture to mine. they also put my name in parentheses after their own.*this was caught because their next step was friend requesting off my own friend list. it was reported and Facebook ruled it as innocent. When my step son confronted this person, they claimed that my actual account had a virus, and his was the new account.*I then unblocked them, which I did as my recommended action via a facebook email, and reported the profile. I also reported each instance of the picture individually. since then I have had zero response from facebook. The actual owner of the account might be a victim too, but whomever is using the account now, is not Will Walker, and definitely should not have my son's picture anywhere on their profile.

GetHuman636083 did not yet indicate what Facebook should do to make this right.

How GetHuman636083 fixed the problem
the account is still active. However a friend threatened to involve the federal authorities as they were using the picture a minor whom they had * affiliation with. They removed the two pictures as she kept prodding them, even providing them their own URL. Facebook continues to do nothing. And I don't think Facebook will. Which is a real failure in customer service. They basically left me to fend for myself. * customer care.
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Hacked or Disabled Accounts issue
Reported by GetHuman636083
Apr 27th, 2018 - 4 years ago
GetHuman636083 shared how to fix
Seen by 6 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman636083 started working on this issue
Apr 27th, 2018 10:59pm
GetHuman636083 shared this issue with followers on Twitter
Apr 27th, 2018 10:59pm
GetHuman636083 indicated the issue is not fixed yet.
Apr 27th, 2018 11:01pm
GetHuman636083 indicated the issue is not fixed yet.
Apr 28th, 2018 12:36am
GetHuman636083 confirmed the issue is fixed. Hooray!
Apr 28th, 2018 12:37am