My name is Cindy....Someone has hacked my account and pretended to be me. They requeste...
GetHuman634799's Report a Problem issue with Facebook from April 2018
Help with my Facebook issue
First: share to improve GetHuman634799's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman634799 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman634799's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman634799 will want to follow the link below to head to their help center. We will check on GetHuman634799 later to make sure it's all set or try to help escalate.
My name is Cindy....Someone has hacked my account and pretended to be me. They requested money from my brother. It is clear that English is a second language for this person. It is unknown if it was my account that was hacked or his. My brother is smart and caught it right away. I have never asked my brother for money and we are in our **’s. How in the heck do people get into our accounts and attempt to scam our friends. In so many ways social media has been a blight!!!
GetHuman634799 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman634799 fixed the problem
We are waiting for GetHuman634799 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.