Recover my old account to get messages of it

GetHuman634795's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman634795 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman634795's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman634795 will want to follow the link below to head to their help center. We will check on GetHuman634795 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman634795's own words:
The problem I ran into: Recover my old account to get messages of it
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Recover Account issue
Reported by GetHuman634795
Apr 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 79664 others
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GetHuman634795 started working on this issue
Apr 27th 4:49pm
GetHuman634795 shared this issue with friends on Facebook
Apr 27th 4:52pm