I am having an issue with my Business Page! I can't change the name and need to asap...

GetHuman634565's Technical Support issue with Facebook from April 2018

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The issue in GetHuman634565's own words
I am having an issue with my Business Page! I can't change the name and need to asap, per the California Department of Real Estate rules. We were purchased by another company. I requested a name change several weeks ago and when I try to expedite this change, as nothing has occured, it tells me a name change is "pending." So my hands are tied. I have tried every avenue to get this resolved to no avail! HELP!!
GetHuman634565 did not yet indicate what Facebook should do to make this right.
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Facebook

Technical Support issue
Reported by GetHuman634565
Apr 27th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 721855 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman634565 started working on this issue
Apr 27th, 2018 3:56pm
GetHuman634565 shared this issue with friends on Facebook
Apr 27th, 2018 3:56pm
GetHuman634565 indicated the issue is not fixed yet.
Apr 30th, 2018 4:58pm
GetHuman634565 indicated the issue is not fixed yet.
Apr 30th, 2018 4:58pm