I’ve been blocked from my account on the basis that my name isn’t my own. I’ve then bee...

GetHuman-hui_neng's Hacked or Disabled Accounts issue with Facebook from April 2018

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GetHuman-hui_neng's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hui_neng will want to follow the link below to head to their help center. We will check on GetHuman-hui_neng later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-hui_neng's own words:
I’ve been blocked from my account on the basis that my name isn’t my own. I’ve then been directed to provide identification. Now, I’m told they’ll get back to me once my information is confirmed.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-hui_neng
Apr 27th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 74165 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hui_neng started working on this issue
Apr 27th 2:35pm