one of my friends had his messenger hacked and sent me an email about the Federal Gover...
GetHuman-wdustman's Hacked or Disabled Accounts issue with Facebook from April 2018
Help with my Facebook issue
First: share to improve GetHuman-wdustman's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wdustman's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wdustman will want to follow the link below to head to their help center. We will check on GetHuman-wdustman later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-wdustman may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-wdustman's own words
one of my friends had his messenger hacked and sent me an email about the Federal Government Grant program and that he had received a $***,*** check from the government and that I should get into it as well. I emailed the address given on his messenger and got in contact with what I thought was the Federal Grant program and I was to receive $***,*** but they wanted money up front. I lost $*,*** charged on my American Express card. Contacting them next.
GetHuman-wdustman did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-wdustman fixed the problem
We are waiting for GetHuman-wdustman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.