I cant log into my facebook account I haven't changed my password tried to reset my pa...

GetHuman-usthree's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-usthree's own words
I cant log into my facebook account I haven't changed my password tried to reset my password and it says I entered to many codes even if I did it once and code is correct been almost * weeks and I cant log in I have a new phone and have erased my data from it so I shouldn't have this issue
GetHuman-usthree did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman-usthree
Apr 27th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 16 customers so far
Similar issue to 215283 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-usthree started working on this issue
Apr 27th 1:31pm
GetHuman-usthree indicated the issue is not fixed yet.
Apr 27th 1:34pm