Im trying to boost an add. It asked for my credit card info for payment.*I received an...
GetHuman-dalia_me's Report a Problem issue with Facebook from April 2018
Help with my Facebook issue
First: share to improve GetHuman-dalia_me's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dalia_me's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dalia_me will want to follow the link below to head to their help center. We will check on GetHuman-dalia_me later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dalia_me may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-dalia_me's own words
Im trying to boost an add. It asked for my credit card info for payment.*I received an email saying the add was approved, the few hours later another email came through saying it wasn't approved. But the funds of $** was charged on my account. What's going on?
GetHuman-dalia_me did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-dalia_me fixed the problem
We are waiting for GetHuman-dalia_me to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.