I am unable to access my account because my phone is only receiving the sms text messag...

GetHuman-kurtzrob's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
I am unable to access my account because my phone is only receiving the sms text messages for a different account. How else am I suppose to get into my account??
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Recover Account issue
Reported by GetHuman-kurtzrob
Apr 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 76653 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kurtzrob started working on this issue
Apr 27th 12:17pm
GetHuman-kurtzrob indicated the issue is not fixed yet.
Apr 30th 2:28am
GetHuman-kurtzrob indicated the issue is not fixed yet.
Apr 30th 2:30am
GetHuman-kurtzrob indicated the issue is not fixed yet.
Apr 30th 10:35pm
GetHuman-kurtzrob indicated the issue is not fixed yet.
May 9th 5:18pm