Hi my name is Malaki Etuale. My problem is I have locked myself out of my face book acc...

GetHuman-meteuale's Recover Account issue with Facebook from April 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-meteuale's own words
Hi my name is Malaki Etuale. My problem is I have locked myself out of my face book account for about two and a half months now and have tried to access without much success with a lot of frustrations to the point of giving up and staying away from facebook completely.* It appears that at some stage in the past I thought I had got hacked at then opened a second account. The account I normally prefer is the one with the family picture of a holiday we had in Thailand. The other account has no profile picture.* Both these accounts I am sure were opened under two different email accounts I have had over the years. As an older age computer user I get easily get confused and ending up with all sorts of trouble lol.* I am not too sure which account was opened with what email and what passwords I used that I hope you would be able to help me please. Preferably I wish to close the account without a photo and access the other one with the family photo. Please advise where to go from here. Regards *Malaki.

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Recover Account issue
Reported by GetHuman-meteuale
Apr 27th, 2018 - 5 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 10000 others
0 customers following this


GetHuman-meteuale started working on this issue
Apr 27th, 2018 4:11am