Ive been locked out of my account. It says i *ould get a security code sent to my phone...

GetHuman-larsensg's customer service issue with Facebook from April 2018

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The issue in GetHuman-larsensg's own words
Ive been locked out of my account. It says i *ould get a security code sent to my phone. And i never receive it. I updated facebook and this is when the issue happened. I did not get to update my new email which is larsensgirl@gmail. Ive had my fb for approximately * years never had a problem before. My phone number i use to sign in is **********. Please help i sent w copy of my drivers license as instructed and nothing as of yet.*Carla Larsen
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Facebook

Customer service issue
Reported by GetHuman-larsensg
Apr 27th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 730921 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-larsensg started working on this issue
Apr 27th, 2018 3:35am
GetHuman-larsensg indicated the issue is not fixed yet.
Apr 27th, 2018 4:37am
GetHuman-larsensg indicated the issue is not fixed yet.
Apr 27th, 2018 2:43pm