i have been using my fb acc for long time with one password and i thought my acc got ha...

GetHuman-tesfumom's Recover Account issue with Facebook from April 2018

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The issue in GetHuman-tesfumom's own words
i have been using my fb acc for long time with one password and i thought my acc got hacked so i changed my password recently but i forgot it. when i was trying to recover it, it says password recovery information sent to your email i used to use for fb but that email is yahoo and im not using it nomore .*so how i can get it back?*by the way im using my facebook on my phone without logging out.
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Recover Account issue
Reported by GetHuman-tesfumom
Apr 26th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 526685 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-tesfumom started working on this issue
Apr 26th, 2018 11:02pm
GetHuman-tesfumom indicated the issue is not fixed yet.
Apr 27th, 2018 12:08am