****o, I run a Facebook for my company and have been logged out. We have been logged ou...

GetHuman-erinwil's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-erinwil may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-erinwil's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-erinwil will want to follow the link below to head to their help center. We will check on GetHuman-erinwil later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-erinwil's own words:
****o, I run a Facebook for my company and have been logged out. We have been logged out for over a month now. **The login for this account is *****@***.com*p***word: sandwich***** **It is telling us that they are going to look over our do***ents we sent in, but we never sent in do***ents regarding a name change so we aren't sure what that is for. Please contact me back at the email listed or ***-***-****. I run our social media here and again need to log in asap! SOMEONE PLEASE HELP
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Recover Account issue
Reported by GetHuman-erinwil
Apr 26th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 78673 others
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Timeline
GetHuman-erinwil started working on this issue
Apr 26th 9:57pm
GetHuman-erinwil shared this issue with friends on Facebook
Apr 26th 9:58pm