Hello, I run a Facebook for my company and have been logged out. We have been logged ou...
GetHuman-erinwil's Recover Account issue with Facebook from April 2018
Help with my Facebook issue
GetHuman-erinwil's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-erinwil will want to follow the link below to head to their help center. We will check on GetHuman-erinwil later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-erinwil may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-erinwil's own words
Hello, I run a Facebook for my company and have been logged out. We have been logged out for over a month now. **The login for this account is *****@***.com*password: sandwich***** **It is telling us that they are going to look over our documents we sent in, but we never sent in documents regarding a name change so we aren't sure what that is for. Please contact me back at the email listed or ***-***-****. I run our social media here and again need to log in asap! SOMEONE PLEASE HELP
GetHuman-erinwil did not yet indicate what Facebook should do to make this right.
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