Broke old phone and cant recover original account

GetHuman-wtsire's Recover Account issue with Facebook from April 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-wtsire's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wtsire will want to follow the link below to head to their help center. We will check on GetHuman-wtsire later to make sure it's all set or try to help escalate.
The issue in GetHuman-wtsire's own words
The problem: Broke old phone and cant recover original account
GetHuman-wtsire did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman-wtsire
Apr 26th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman-wtsire started working on this issue
Apr 26th 8:19pm