I have tried to reset my password several times. each time I get the same message rega...

GetHuman632018's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman632018's next move: go to the Facebook help center.
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The issue in GetHuman632018's own words
I have tried to reset my password several times. each time I get the same message regardless of what password I choose than it asks to upload a photo id. then it all starts over again
GetHuman632018 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman632018
Apr 26th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 149751 others
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Timeline
GetHuman632018 started working on this issue
Apr 26th 7:06pm