I removed my cell number from Facebook so that random people would stop calling me. Whe...

GetHuman-maelo's Technical Support issue with Facebook from April 2018

1 view
 | 
78616 similar
 | 
0 following
Help with my Facebook issue
GetHuman-maelo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-maelo will want to follow the link below to head to their help center. We will check on GetHuman-maelo later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-maelo's own words:
I removed my cell number from Facebook so that random people would stop calling me. When my phone was stolen, I downloaded Facebook on to my new phone. When I put in my login information, it told me it sent a text to my phone with additional login information. But I never received a text as I had removed my cellphone number. I'm now stuck at that point with no way to login. I have a lot of very important things I will lose by have to make a new Facebook. I need help.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-maelo fixes it.
This email address isn't valid

Facebook

Technical Support issue
Reported by GetHuman-maelo
Apr 26th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 78616 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-maelo started working on this issue
Apr 26th 5:12pm