Please help me get my facebook back!! I had to get a new phone. I went to have the * di...

GetHuman-shokeah's customer service issue with Facebook from April 2018

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Help with my Facebook issue
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The issue in GetHuman-shokeah's own words
Please help me get my facebook back!! I had to get a new phone. I went to have the * digit code sent to me. The number showing was correct but I wasn't receiving anything. The email showing I have no access to and I've tried to recover it but it's also not letting me.. I gave up for a second and made a new account but I deactivated it because I really want my old one back.. it's been maybe * weeks now!! Pls help my name is Shaina Hokeah and I really don't want to lose that account
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Facebook

Customer service issue
Reported by GetHuman-shokeah
Apr 26th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 126 customers so far
Similar issue to 726528 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-shokeah started working on this issue
Apr 26th, 2018 2:26pm
GetHuman-shokeah indicated the issue is not fixed yet.
Apr 26th, 2018 5:14pm
GetHuman-shokeah indicated the issue is not fixed yet.
Apr 27th, 2018 4:16pm
GetHuman-shokeah indicated the issue is not fixed yet.
Apr 28th, 2018 11:18pm
GetHuman-shokeah indicated the issue is not fixed yet.
Apr 29th, 2018 6:20am
GetHuman-shokeah indicated the issue is not fixed yet.
Apr 29th, 2018 6:46am
GetHuman-shokeah indicated the issue is not fixed yet.
Apr 29th, 2018 6:47am
GetHuman-shokeah indicated the issue is not fixed yet.
Apr 29th, 2018 6:48am