I’m trying to login to my account, but Facebook can’t find my name on the search, find...

GetHuman-ianolese's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-ianolese may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-ianolese's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ianolese will want to follow the link below to head to their help center. We will check on GetHuman-ianolese later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-ianolese's own words:
I’m trying to login to my account, but Facebook can’t find my name on the search, find my phone number, or my email, when I’m trying to reset my p***word. What can I do?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Recover Account issue
Reported by GetHuman-ianolese
Apr 26th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 77013 others
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GetHuman-ianolese started working on this issue
Apr 26th 1:25pm