I have been trying for * weeks to recover a password and to reset. I have sent * x rele...
GetHuman-snowymtn's Recover Account issue with Facebook from April 2018
Help with my Facebook issue
GetHuman-snowymtn's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-snowymtn will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-snowymtn can let us know if they help or not.
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The issue in GetHuman-snowymtn's own words
I have been trying for * weeks to recover a password and to reset. I have sent * x relevant email address as per your process, as well as ID and have NOT received any response on any of the emails address listed* no code or response to email and provision of ID, as we use this platform for our business and personal I find this extremely poor. PLEASE contact us and allow us to reset password on existing account!
GetHuman-snowymtn did not yet indicate what Facebook should do to make this right.
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