I have been trying for * weeks to recover a password and to reset. I have sent * x rele...

GetHuman-snowymtn's Recover Account issue with Facebook from April 2018

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The issue in GetHuman-snowymtn's own words
I have been trying for * weeks to recover a password and to reset. I have sent * x relevant email address as per your process, as well as ID and have NOT received any response on any of the emails address listed* no code or response to email and provision of ID, as we use this platform for our business and personal I find this extremely poor. PLEASE contact us and allow us to reset password on existing account!
GetHuman-snowymtn did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman-snowymtn
Apr 26th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 723305 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-snowymtn started working on this issue
Apr 26th, 2018 5:33am
GetHuman-snowymtn confirmed the issue is fixed. Hooray!
May 1st, 2018 10:20pm