My facebook format has changed and I don't understand how to log on or check messenger...

GetHuman-billroh's Technical Support issue with Facebook from April 2018

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The issue in GetHuman-billroh's own words
My facebook format has changed and I don't understand how to log on or check messenger. I'm very disappointed with the change.
GetHuman-billroh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Technical Support issue
Reported by GetHuman-billroh
Apr 26th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 181251 others
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GetHuman-billroh started working on this issue
Apr 26th 3:22am