You have sent me many codes. None of the codes or password word changes work.I still ca...

GetHuman-sikorael's customer service issue with Facebook from April 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sikorael will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sikorael can let us know if they help or not.
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The issue in GetHuman-sikorael's own words
You have sent me many codes. None of the codes or password word changes work.I still can't get onto my account. * I have sent you many requests for help. Please do not send me anymore codes or password changes....I don't know what to do. I need your help. I can't even cancel the account and start all over again. If somebody is out there somewhere, help me. I would love to speak to a live person. I guess Mark Z. can't afford to pay live people. The system you have only confuses people that aren't completely computer savvy.*Yours truly with love and kisses.*Elsa
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Facebook

Customer service issue
Reported by GetHuman-sikorael
Apr 25th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 724593 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sikorael started working on this issue
Apr 25th, 2018 9:07pm
GetHuman-sikorael indicated the issue is not fixed yet.
Apr 25th, 2018 9:07pm