Not sure if my mothers facebook was hacked....someone received a message from her faceb...

GetHuman-yolandie's Hacked or Disabled Accounts issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-yolandie's own words
Not sure if my mothers facebook was hacked....someone received a message from her facebook account on the ** March **** and she said that she did not sent that message....Mari Kock from springs
GetHuman-yolandie did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-yolandie fixed the problem
We are waiting for GetHuman-yolandie to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-yolandie
Apr 25th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 251349 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-yolandie started working on this issue
Apr 25th 1:29pm
GetHuman-yolandie indicated the issue is not fixed yet.
Apr 25th 2:53pm