I was logged out and someone used my account and comment something I didn't comment and...

GetHuman627052's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman627052 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman627052's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman627052 will want to follow the link below to head to their help center. We will check on GetHuman627052 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman627052's own words:
Browse on my wall and message my family ... I was logged out and someone used my account and comment something I didn't comment and now my account is bannwd for * days.
I can't message my family, I am working overseas and I am suffering for this tragedy that I didn't started. So h***le for me not to message my family.
Delete what is the cause of this ban and unlock my facebook I didn't know what happen I really do not know...
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Recover Account issue
Reported by GetHuman627052
Apr 25th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 75022 others
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Timeline
GetHuman627052 started working on this issue
Apr 25th 7:47am