But then the hacker said I'm impersonating myself bc I created a new account, so now bo...
GetHuman-amysdayo's Hacked or Disabled Accounts issue with Facebook from April 2018
Help with my Facebook issue
GetHuman-amysdayo's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amysdayo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-amysdayo can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-amysdayo's own words
Login to my original account *****@***.com I couldn't bc someone locked me out, so I created a new account to try and recovery friends and family, ... But then the hacker said I'm impersonating myself bc I created a new account, so now both accounts are compromised,
All my photos and pictures, and business contacts are on there,
Be able to log back into both accounts, and carry on my waywrd son, sorry, long day, but I've been email FB for over a wk and sent in my photo ID and pic of myself holding said ID, and nothing has come of it, please help me
I have an issue with Facebook too
How GetHuman-amysdayo fixed the problem
We are waiting for GetHuman-amysdayo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.