someone hijacked my account added a new email address and p***word to the account - Log...

GetHuman-reneetub's Hacked or Disabled Accounts issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-reneetub may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-reneetub's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-reneetub will want to follow the link below to head to their help center. We will check on GetHuman-reneetub later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-reneetub's own words:
Login ... someone hijacked my account added a new email address and p***word to the account
I can not get into my account to retrieve all my photos
facebook helping me get in and get rid of this jerk hacker
Help with my Facebook issue
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Hacked or Disabled Accounts issue
Reported by GetHuman-reneetub
Apr 24th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 74898 others
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Timeline
GetHuman-reneetub started working on this issue
Apr 24th 3:47pm