because he has forgotten both his p***word and email address p***word - recover my gran...

GetHuman-yasminsm's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
recover my grandads account ... because he has forgotten both his p***word and email address p***word
I am unable to log him into his email to recover the p***word also his phone number is now different
please can you help him he has lots of pictures of my nan who has p***ed we are happy to provide any identification needed.
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Recover Account issue
Reported by GetHuman-yasminsm
Apr 24th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 77028 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-yasminsm started working on this issue
Apr 24th 2:37pm
GetHuman-yasminsm indicated the issue is not fixed yet.
Apr 24th 3:43pm