Why I’m not getting the code - I am getting the code on my number

GetHuman-rojisark's Hacked or Disabled Accounts issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-rojisark may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-rojisark's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rojisark will want to follow the link below to head to their help center. We will check on GetHuman-rojisark later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-rojisark's own words:
I am getting the code on my number ... Why I’m not getting the code
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Mobile number
Hacked or Disabled Accounts issue
Reported by GetHuman-rojisark
Apr 24th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 74498 others
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GetHuman-rojisark started working on this issue
Apr 24th 2:35pm