did not receive sms message - login - i am not sure they are using the right *s

GetHuman623581's Recover Account issue with Facebook from April 2018

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GetHuman623581's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman623581 will want to follow the link below to head to their help center. We will check on GetHuman623581 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman623581 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman623581's own words
login ... did not receive sms message
i am not sure they are using the right *s
send message to ***-***-****
I have an issue with Facebook too
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Facebook

facebook account
Recover Account issue
Reported by GetHuman623581
Apr 24th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 215086 others
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Timeline
GetHuman623581 started working on this issue
Apr 24th 1:21am