did not receive sms message - login - i am not sure they are using the right *s

GetHuman623582's Recover Account issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman623582 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman623582's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman623582 will want to follow the link below to head to their help center. We will check on GetHuman623582 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman623582's own words:
login ... did not receive sms message
i am not sure they are using the right *s
send message to ***-***-****
Help with my Facebook issue
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facebook account
Recover Account issue
Reported by GetHuman623582
Apr 24th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 76030 others
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Timeline
GetHuman623582 started working on this issue
Apr 24th 1:21am