says can't connect tap to retry - open facebook on my phone - can't open

GetHuman622198's Report a Problem issue with Facebook from April 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
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The issue and preferred resolution, in GetHuman622198's own words:
open facebook on my phone ... says can't connect tap to retry
can't open
fix my facebook
Help with my Facebook issue
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Facebook

samsung galaxy s*
Report a Problem issue
Reported by GetHuman622198
Apr 23rd, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 74684 others
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GetHuman622198 started working on this issue
Apr 23rd 6:24pm