I just got a new phone - Log into my account - and the data tranfered over now I want l...

GetHuman620914's Recover Account issue with Facebook from April 2018

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The issue in GetHuman620914's own words
Log into my account ... I just got a new phone
and the data tranfered over now I want log into my account.Its saying I'm using an old password
Allow me to regain access to my my account.
I have an issue with Facebook too
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Facebook

Samsung galaxy s* edge
Recover Account issue
Reported by GetHuman620914
Apr 23rd, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 147909 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman620914 started working on this issue
Apr 23rd 1:33pm