I have been charges *** euros for my facebook campaign ads which were being showed on I...

GetHuman-mursil's Technical Support issue with Facebook from April 2018

2 views
 | 
75844 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman-mursil may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-mursil's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mursil will want to follow the link below to head to their help center. We will check on GetHuman-mursil later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-mursil's own words:
I have been charges *** euros for my facebook campaign ads which were being showed on Instagram as well.
My *** euros have been spent for Instagram ads, I need refund to it
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-mursil fixes it.
This email address isn't valid

Facebook

Facebook Campaign
Technical Support issue
Reported by GetHuman-mursil
Apr 23rd, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 75844 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mursil started working on this issue
Apr 23rd 11:23am