Got error message (unexpected problem) - Change user name - Need to update user name so...

GetHuman620057's Technical Support issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman620057 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman620057's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman620057 will want to follow the link below to head to their help center. We will check on GetHuman620057 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman620057's own words:
Change user name ... Got error message (unexpected problem)
Need to update user name so people can find my husband
Change user name
Help with my Facebook issue
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Facebook

FACEBOOK
Technical Support issue
Reported by GetHuman620057
Apr 23rd, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman620057 started working on this issue
Apr 23rd 12:34am
GetHuman620057 shared this issue with friends on Facebook
Apr 23rd 12:35am