someone hacked my wife's account and changed her email and password. - my wife is tryin...

GetHuman-dfeubank's Hacked or Disabled Accounts issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-dfeubank's own words
my wife is trying to log in to her account. ... someone hacked my wife's account and changed her email and password.
there are photos of my kids that some stranger now has access to.
lock the account and let her re-open it with a new email and password
I have an issue with Facebook too
How GetHuman-dfeubank fixed the problem
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Hacked or Disabled Accounts issue
Reported by GetHuman-dfeubank
Apr 23rd, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 150239 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dfeubank started working on this issue
Apr 23rd 4:27pm
GetHuman-dfeubank indicated the issue is not fixed yet.
Apr 23rd 5:28pm
GetHuman-dfeubank indicated the issue is not fixed yet.
Apr 23rd 5:28pm
GetHuman-dfeubank indicated the issue is not fixed yet.
Apr 23rd 5:29pm
GetHuman-dfeubank indicated the issue is not fixed yet.
Apr 24th 5:28pm
GetHuman-dfeubank indicated the issue is not fixed yet.
Apr 25th 1:28am
GetHuman-dfeubank indicated the issue is not fixed yet.
Apr 25th 1:29am