Messenger update wiped my access - Get into anexisting account - All contacts, messages...

GetHuman618733's Recover Account issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman618733's own words
Get into anexisting account ... Messenger update wiped my access
All contacts, messages & items locked from ME
CHAT- re open in minutes!
I have an issue with Facebook too
How GetHuman618733 fixed the problem
We are waiting for GetHuman618733 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Messenger
Recover Account issue
Reported by GetHuman618733
Apr 22nd, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 251695 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman618733 started working on this issue
Apr 22nd 6:45am
GetHuman618733 indicated the issue is not fixed yet.
Apr 22nd 6:47am
GetHuman618733 indicated the issue is not fixed yet.
Apr 22nd 7:35am