Somehow the settings on my Android device were changed AGAIN and videos start automatic...

GetHuman-zillarus's Report a Problem issue with Facebook from April 2018

Help with my Facebook issue
The issue in GetHuman-zillarus's own words
Scroll through my Timeline ... Somehow the settings on my Android device were changed AGAIN and videos start automatically.
I have disabled this "feature" several times, over the years, and yet it resets to "autoplay". I can only assume that this changed when Facebook on Android is updated.
It would be MUCH better if "Autoplay" is set to "OFF" when an update is installed. I have now seen a man thrown from his vehicle then run over by another vehicle, a man being shot and killed, and a dog being smashed in the head with a bat. I did NOT want to ever see these images - WHAT IF IT WERE A CHILD USING MY DEVICE??!! Once it is seen, it cannot be unseen. Thanks Facebook. STOP RESETING MY AUTOPLAY SETTING!!
I have an issue with Facebook too
How GetHuman-zillarus fixed the problem
Facebook App on Android:
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Disable video "Autoplay" on Timeline.
Report a Problem issue
Reported by GetHuman-zillarus
Apr 21st, 2018 - 7 mons ago
I have an issue with Facebook too
Seen by 1 customer so far
Similar issue to 222396 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-zillarus started working on this issue
Apr 21st 1:18pm
GetHuman-zillarus confirmed the issue is fixed. Hooray!
Apr 21st 1:20pm
GetHuman-zillarus shared this issue with friends on Facebook
Apr 21st 1:21pm