Can't get in my Facebook - My son somehow used my email account and phone number amd no...

GetHuman616949's customer service issue with Facebook from April 2018

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Help with my Facebook issue
Before contacting them, items GetHuman616949 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
The issue in GetHuman616949's own words
My son somehow used my email account and phone number amd now I can't get in mine Facebook ... Can't get in my Facebook
GetHuman616949 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman616949
Apr 21st, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 147367 others
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Timeline
GetHuman616949 started working on this issue
Apr 21st 12:20pm
GetHuman616949 shared this issue with friends on Facebook
Apr 21st 12:20pm