They kept telling me I was someone different. I've taken every step they asked me. To t...

GetHuman616714's Recover Account issue with Facebook from April 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman616714's own words
Sign into my account and it wouldn't let me in under *****@***.com and they didn't. Believe it was me. I now no longer have a*y access to the email or phone number **********. ... They kept telling me I was someone different. I've taken every step they asked me. To take. It also won't let me change my password
I have all pictures of my son. And videos who is dd'easeased
Can you please help me out. Even the newest one won't let me in. But I want to be. In one or the other the other email is *****@***.com help NM me tonight
I have an issue with Facebook too
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Recover Account issue
Reported by GetHuman616714
Apr 21st, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 248481 others
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GetHuman616714 started working on this issue
Apr 21st 6:30am