They kept telling me I was someone different. I've taken every step they asked me. To t...
GetHuman616714's Recover Account issue with Facebook from April 2018
Help with my Facebook issue
First: share to improve GetHuman616714's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman616714's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman616714 will want to follow the link below to head to their help center. We will check on GetHuman616714 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman616714 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman616714's own words
Sign into my account and it wouldn't let me in under *****@***.com and they didn't. Believe it was me. I now no longer have a*y access to the email or phone number **********. ... They kept telling me I was someone different. I've taken every step they asked me. To take. It also won't let me change my password
I have all pictures of my son. And videos who is dd'easeased
Can you please help me out. Even the newest one won't let me in. But I want to be. In one or the other the other email is *****@***.com help NM me tonight
I have an issue with Facebook too
How GetHuman616714 fixed the problem
We are waiting for GetHuman616714 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.